Yi Tang
2020 CONSTANT HALL
NORFOLK,
NORFOLK, VA 23529
I am a tenure-track Assistant Professor of Business Analytics in the Department of Information Technology & Decision Sciences within the Strome College of Business at Old Dominion University. I received my PhD in Supply Chain & Operations from Carlson School of Management and MS in Statistics from School of Statistics at the University of Minnesota - Twin Cities. I obtained my BS in Industrial Engineering from Tsinghua University.
My research interests lie at the intersection of healthcare service delivery and health information technologies (IT), with a particular emphasis on fulfilling the demands for healthcare services from the underserved communities and reducing disparities in healthcare delivery. My recent research - situated in the context of mental (behavioral) healthcare operations - investigates whether and under what conditions emerging health IT (e.g., mobile apps, chatbots, telehealth) can be leveraged to deliver effective and equitable mental health services to the underserved populations characterized by their gender, sexual orientation, and race-ethnicity. I am also conducting research in broader contexts such as U.S. federal government procurement.
Ph.D. in Supply Chain & Operations, University of Minnesota - Twin Cities, (2024)
M.S. in Statistics, University of Minnesota - Twin Cities, (2024)
B.E. in Industrial Engineering, Tsinghua University, (2015)
Contracts, Grants and Sponsored Research
- Tang, Y. and Wu, H. "OMNette: Building a Knowledge Hub for High-Quality Operations Management Datasets to Advance AI-Enabled Decision-Making" $15,000. Old Dominion University. December 1, 2025 - June 30, 2027
Research Interests
Healthcare service delivery; health IT; health disparities; LLM for healthcare; causal inference.
Articles
- Tang, Y., Sinha, K. K. and Moen, A. De-Sludging High-Friction Frontlines: Designing an AI-Mediated Service Gateway for Mental Health (Forthcoming). Journal of Service Research.
- Doss, C. D., Osborn, M. J., Stark, S., Rhein, J., Donkersgoed, J., Budde, D., Champeau, S., Meyer, C., Hayden, M., Landini, L., Ouyang, D., Chung, L., Tang, Y., Vetter, S. and Schacker, T. W. (2025). Wastewater Measures of SARS-CoV-2 Accurately Predict Frequency of Symptomatic Infections in the Community. The Journal of Infectious Diseases 232 (3) , pp. e459-e465.
- Tang, Y., Sinha, K. K., Moen, A. and Ertekin, N. (2024). Towards Achieving Mental Health Equity for the Underserved Population: Evaluating the Potential of Mobile Apps. Production and Operations Management 33 (1) , pp. 87 - 107.
Presentations
- Li, S., Tang, Y. and Sinha, K. (July 28, 2026). Telehealth and Continuity of Care in Mental Health Care Delivery: Evidence from a U.S. Nationwide Claims Database. Paper 2026 INFORMS Healthcare Conference. Raleigh, NC, USA.
- Li, S., Tang, Y. and Sinha, K. (June 13, 2026). Telehealth and Continuity of Care in Mental Health Care Delivery: Evidence from a U.S. Nationwide Claims Database. Paper The 1st International Conference on Digital Health and Smart Healthcare Systems. Jinan, Shandong, China.
- Tang, Y., Sinha, K. K. and Moen, A. (May 9, 2026). De-Sludging High-Friction Frontlines: Designing an AI-Mediated Service Gateway for Mental Health. Paper 36th Annual POMS Conference 2026. Reno, NV, USA.
- Roy, D. and Tang, Y. (May 9, 2026). Gender and Racial Gaps in Federal Procurement for Veteran-Owned Small Businesses. Paper 36th Annual POMS Conference 2026. Reno, NV, USA.
- Tang, Y., Xu, E. and Sinha, K. K. (May 8, 2026). Enhancing Telemental Health Uptake: The Critical Role of Technological Infrastructure and Parity. Paper 36th Annual POMS Conference 2026. Reno, NV, USA.
- Tang, Y. (November 22, 2025). Essays on Digital Technology-Enabled Mental Healthcare Delivery. Other 2025 Decision Sciences Institute Annual Conference. Orlando, FL, USA.
- Tang, Y., Xu, E. and Sinha, K. K. (August 22, 2025). Enhancing Telemental Health Uptake: The Critical Role of Technological Infrastructure and Parity. Paper 2025 Midwest Healthcare Management Conference. University of Illinois Urbana-Champaign.
- 2025: Elwood S. Buffa Doctoral Dissertation Award, Decision Sciences Institute
- 2023: College of Service Operations Management Best Student Paper Finalist, Production and Operations Management Society